- Additional Information
- Shipping & returns
We source our faux leather from a sustainability-conscious and eco-friendly Italian supplier Coronet.
They make their leather out of Bio Polyols, elements derived from plant materials that do not divert resources necessary for food farms or animal feed. The leather contains more than 50% of BIO content, coming from renewable sources. The main raw material Bio Polyols is produced with is Field Corn. It’s not viable for human consumption thus its use does not impact the price of edible produce.
The raw material for Bio Polyol has a smaller environmental footprint than its petroleum-based alternatives, saving CO2 emissions. Coronet also uses water-based materials such as aliphatic waterborne resins, which are eco friendly and offer a look and feel very close to natural leather, and is softer to the touch.
Coronet uses low environmental impact LED illumination in their facilities.
Standard: 2-3 business days: £5 (UK Packet)
Express: 1 business day: £15 (DHL overnight)
Express: 3-5 business days: £30 (UPS)
Standard: 2-4 business days: £10 (DHL)
Express: 1-3 business days: £20 (DHL express worldwide)
Standard: 2-4 business days: £30
If you have changed your mind and wish to make a return for refund or exchange, you can make a return within 14 days of receiving your order from us. The 14 days begin to run on the day after the day on which you receive the products in respect of the relevant order.
Please note that we do not offer refunds on sale items.
For sale items up to 50%, we can offer an exchange of size, if available.
Sales of items 50% off and more are final.
Taxes and duties
The customer is responsible for payment of all import duties and customs charges, wherever that applies, and in accordance with the relevant local, applicable laws.
If your order is being shipped outside of the EU, then you may need to pay customs duty and other import taxes and duty charges in order to receive your order. The shipping company will contact you by phone to let you know that your online shop order is being held at your country’s customs centre and that you’ll need to make a payment to the local authorities. There could be a delay in delivering your order if you don’t pay the charges immediately. Paying any customs duty, import taxes and duty charges are your responsibility, and the local authorities will hold your order until you have paid the charges. Once you have paid, your online shop order will be delivered to you.
For more information, please refer to the Delivery & Returns page.
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